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EXPLORING THE BANKING SUPPORT SYSTEM AVAILABLE FOR VISUALLY IMPAIRED INDIVIDUALS IN THE LOCAL BANKS A QUALITATIVE STUDY

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18 Pages : 239-252

http://dx.doi.org/10.31703/ger.2023(VIII-II).18      10.31703/ger.2023(VIII-II).18      Published : Jun 2023

Exploring the Banking Support System Available for Visually Impaired Individuals in the Local Banks: A Qualitative Study

Abstract

    This study aimed to seek the status of banking support available for people with visual impairments. This research was exploratory and qualitative. 20 people who were visually challenged made up the study's sample. For data collection, the researcher used a purposive sampling technique. The protocol for the self-developed semi-structured interview served as the data collection technique. The expert opinion (N=04) assured the content validity of the instrument. In addition to pilot testing, a thorough literature review was conducted to verify the questionnaire's reliability. Thematic analysis was used to analyze the data. The data analysis produced 5 key themes: perception of visually impaired persons (VIPs), challenges for VIPs, dealing with literate or illiterate blind, banking services, and improving banking services. The study's results showed that males with visual impairment made up the majority of the participants, and they claimed that banks are not properly implementing the law as it stands.

    Banking System, Person, Visual Impairment, Banking Legislation, Policies

    (1) Rabisha Laraib Khan
    B. Ed (Hons) Special Education, Government Training College for Teachers of Blind, Lahore, Punjab, Pakistan.
    (2) Samina Ashraf
    Assistant Professor, Institute of Special Education, University of the Punjab, Lahore, Punjab, Pakistan.
    (3) Kashif Iqbal
    Ph.D. Scholar, Institute of Special Education, University of Punjab, Lahore, Punjab, Pakistan.
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Cite this article

APA

    APA : Khan, R. L., Ashraf, S., & Iqbal, K. (2023). Exploring the Banking Support System Available for Visually Impaired Individuals in the Local Banks: A Qualitative Study. Global Economics Review, VIII(II), 239-252. https://doi.org/10.31703/ger.2023(VIII-II).18

CHICAGO

    CHICAGO : Khan, Rabisha Laraib, Samina Ashraf, and Kashif Iqbal. 2023. "Exploring the Banking Support System Available for Visually Impaired Individuals in the Local Banks: A Qualitative Study." Global Economics Review, VIII (II): 239-252 doi: 10.31703/ger.2023(VIII-II).18

HARVARD

    HARVARD : KHAN, R. L., ASHRAF, S. & IQBAL, K. 2023. Exploring the Banking Support System Available for Visually Impaired Individuals in the Local Banks: A Qualitative Study. Global Economics Review, VIII, 239-252.

MHRA

    MHRA : Khan, Rabisha Laraib, Samina Ashraf, and Kashif Iqbal. 2023. "Exploring the Banking Support System Available for Visually Impaired Individuals in the Local Banks: A Qualitative Study." Global Economics Review, VIII: 239-252

MLA

    MLA : Khan, Rabisha Laraib, Samina Ashraf, and Kashif Iqbal. "Exploring the Banking Support System Available for Visually Impaired Individuals in the Local Banks: A Qualitative Study." Global Economics Review, VIII.II (2023): 239-252 Print.

OXFORD

    OXFORD : Khan, Rabisha Laraib, Ashraf, Samina, and Iqbal, Kashif (2023), "Exploring the Banking Support System Available for Visually Impaired Individuals in the Local Banks: A Qualitative Study", Global Economics Review, VIII (II), 239-252

TURABIAN

    TURABIAN : Khan, Rabisha Laraib, Samina Ashraf, and Kashif Iqbal. "Exploring the Banking Support System Available for Visually Impaired Individuals in the Local Banks: A Qualitative Study." Global Economics Review VIII, no. II (2023): 239-252. https://doi.org/10.31703/ger.2023(VIII-II).18