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RELATIONSHIP OF TOTAL QUALITY MANAGEMENT WITH KNOWLEDGE MANAGEMENT AND ORGANIZATIONAL CULTURE

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17 Pages : 207-220

http://dx.doi.org/10.31703/ger.2020(V-I).17      10.31703/ger.2020(V-I).17      Published : Mar 2020

Relationship of Total Quality Management with Knowledge Management and Organizational Culture

Abstract

    The study is an empirical exploration into TQM practices in Pakistani higher education with a focus on determining relationship between the variables: Knowledge Management (KM) and Organizational Culture (OC) in the context of higher education in Pakistan. It employed a quantitative paradigm to the investigation with correlational design. All the university teachers comprised the population of this study. Six public sector universities of Punjab were randomly selected. The results of the analysis showed all the three variables summed mean as 3.41, 3.3, 3.5 respectively all indicating a minor level of the presence of the TQM practices. OC showed relatively higher favorable response. The inferential statistics revealed that the relationship between OC and KM was positive, moderate and statistically significant (r=.491, p<.05). Demographical variables included respondents' gender, qualification, experience. Gender and Qualification was found to have no influence on KM and OC, while experience showed significant effect on the two variables.

    Knowledge Management, Organizational Culture, TQM, Higher Education

    (1) Muhammad Adnan Maqbool
    PhD Scholar, Institute of Education and Research, University of the Punjab, Lahore, Punjab, Pakistan.
    (2) Mahr Muhammad Saeed Akhtar
    Chairperson, Department of Educational Research and Evaluation, University of the Punjab, Lahore, Punjab, Pakistan.
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Cite this article

APA

    APA : Maqbool, M. A., & Akhtar, M. M. S. (2020). Relationship of Total Quality Management with Knowledge Management and Organizational Culture. Global Economics Review, V(I), 207-220. https://doi.org/10.31703/ger.2020(V-I).17

CHICAGO

    CHICAGO : Maqbool, Muhammad Adnan, and Mahr Muhammad Saeed Akhtar. 2020. "Relationship of Total Quality Management with Knowledge Management and Organizational Culture." Global Economics Review, V (I): 207-220 doi: 10.31703/ger.2020(V-I).17

HARVARD

    HARVARD : MAQBOOL, M. A. & AKHTAR, M. M. S. 2020. Relationship of Total Quality Management with Knowledge Management and Organizational Culture. Global Economics Review, V, 207-220.

MHRA

    MHRA : Maqbool, Muhammad Adnan, and Mahr Muhammad Saeed Akhtar. 2020. "Relationship of Total Quality Management with Knowledge Management and Organizational Culture." Global Economics Review, V: 207-220

MLA

    MLA : Maqbool, Muhammad Adnan, and Mahr Muhammad Saeed Akhtar. "Relationship of Total Quality Management with Knowledge Management and Organizational Culture." Global Economics Review, V.I (2020): 207-220 Print.

OXFORD

    OXFORD : Maqbool, Muhammad Adnan and Akhtar, Mahr Muhammad Saeed (2020), "Relationship of Total Quality Management with Knowledge Management and Organizational Culture", Global Economics Review, V (I), 207-220

TURABIAN

    TURABIAN : Maqbool, Muhammad Adnan, and Mahr Muhammad Saeed Akhtar. "Relationship of Total Quality Management with Knowledge Management and Organizational Culture." Global Economics Review V, no. I (2020): 207-220. https://doi.org/10.31703/ger.2020(V-I).17