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A STUDY ON THE RELATIONSHIP BETWEEN THE ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND ORGANIZATIONAL FAIRNESS WITH MEDIATING EFFECT OF EMPLOYEES WORK SATISFACTION

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14 Pages : 157-166

http://dx.doi.org/10.31703/ger.2023(VIII-I).14      10.31703/ger.2023(VIII-I).14      Published : Mar 2023

A Study on the Relationship between the Organizational Citizenship Behavior and Organizational Fairness with Mediating Effect of Employees Work Satisfaction

Abstract

    Organizational citizenship behaviors (OCB) promote organizational efficiency. Organizational justice acts as a stimulus for the growth of human society. Job satisfaction is ultimately a result of the employee's own state of mind. The major goal of this study was to check the relationship between the OCB and firm justice with mediating effect of workers’ job satisfaction at NADRA Pakistan. This investigation is based on information collected from 370 employees, including front-line administrators. Descriptive statistics, correlation analysis, and regression analysis were employed as statistical methodologies for data analysis. The findings indicated a significant correlation between the concept of OJ and the manifestation of citizenship behavior. Furthermore, the results illustrate a favorable correlation between OJ and OCB, which was facilitated by the mediating effect of job satisfaction. The implications of these findings hold great importance not only for the management of NADRA, but also for other entities that have the potential to aid the government and society.

    Organizational Citizenship Behavior, Organizational Efficiency, Organizational Justice, Job Satisfaction, Employee Productivity

    (1) Muneera Quresh
    PhD Scholar, Department of Management Sciences, Qurtaba University, Peshawar, KP, Pakistan.
    (2) Waqas A. Khan
    PhD Scholar, Graduate School for International Development and Cooperation, Hiroshima University, Japan
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Cite this article

APA

    APA : Quresh, M., & Khan, W. A. (2023). A Study on the Relationship between the Organizational Citizenship Behavior and Organizational Fairness with Mediating Effect of Employees Work Satisfaction. Global Economics Review, VIII(I), 157-166. https://doi.org/10.31703/ger.2023(VIII-I).14

CHICAGO

    CHICAGO : Quresh, Muneera, and Waqas A. Khan. 2023. "A Study on the Relationship between the Organizational Citizenship Behavior and Organizational Fairness with Mediating Effect of Employees Work Satisfaction." Global Economics Review, VIII (I): 157-166 doi: 10.31703/ger.2023(VIII-I).14

HARVARD

    HARVARD : QURESH, M. & KHAN, W. A. 2023. A Study on the Relationship between the Organizational Citizenship Behavior and Organizational Fairness with Mediating Effect of Employees Work Satisfaction. Global Economics Review, VIII, 157-166.

MHRA

    MHRA : Quresh, Muneera, and Waqas A. Khan. 2023. "A Study on the Relationship between the Organizational Citizenship Behavior and Organizational Fairness with Mediating Effect of Employees Work Satisfaction." Global Economics Review, VIII: 157-166

MLA

    MLA : Quresh, Muneera, and Waqas A. Khan. "A Study on the Relationship between the Organizational Citizenship Behavior and Organizational Fairness with Mediating Effect of Employees Work Satisfaction." Global Economics Review, VIII.I (2023): 157-166 Print.

OXFORD

    OXFORD : Quresh, Muneera and Khan, Waqas A. (2023), "A Study on the Relationship between the Organizational Citizenship Behavior and Organizational Fairness with Mediating Effect of Employees Work Satisfaction", Global Economics Review, VIII (I), 157-166

TURABIAN

    TURABIAN : Quresh, Muneera, and Waqas A. Khan. "A Study on the Relationship between the Organizational Citizenship Behavior and Organizational Fairness with Mediating Effect of Employees Work Satisfaction." Global Economics Review VIII, no. I (2023): 157-166. https://doi.org/10.31703/ger.2023(VIII-I).14